ReturnsUpdated a month ago
Thanks for reaching out! We’d love your feedback on why the blackout product didn't work for you to help us improve.
We've also added some new ways to use the blackout curtains to our Installation Videos, so you have different options. Or, check out our Troubleshooting Guide.
If you send us photos of your setup, we have a great track record of getting our system to work on many different window types. We are sure we can help get our curtains working on your window if you are open to troubleshooting with us!
If you prefer to return, our information is below:
You can return items within 30 days of receiving your order. Once we get your package, please allow up to 2 weeks for inspection and refund processing. Refunds will be issued to your original payment method. Please note that a 10% restocking fee may apply if items are returned in unsellable condition. For more details, please visit our Return Policy.
If you have any questions or need assistance, feel free to contact us!